 {"id":1331,"date":"2025-06-24T13:21:33","date_gmt":"2025-06-24T04:21:33","guid":{"rendered":"http:\/\/samwoo.ai\/en\/?page_id=1331"},"modified":"2025-07-15T14:03:34","modified_gmt":"2025-07-15T05:03:34","slug":"service","status":"publish","type":"page","link":"http:\/\/samwoo.ai\/en\/service\/","title":{"rendered":"Service"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_image=&#8221;819&#8243; bg_position=&#8221;center center&#8221; background_image_loading=&#8221;default&#8221; bg_repeat=&#8221;no-repeat&#8221; video_bg=&#8221;use_video&#8221; background_video_loading=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;182&#8243; constrain_group_1=&#8221;yes&#8221; bottom_padding=&#8221;182&#8243; top_padding_phone=&#8221;100&#8243; constrain_group_5=&#8221;yes&#8221; bottom_padding_phone=&#8221;100&#8243; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; color_overlay=&#8221;#000000&#8243; overlay_strength=&#8221;0.5&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; parallax_bg=&#8221;true&#8221; parallax_bg_speed=&#8221;fast&#8221; video_mute=&#8221;true&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column left_padding_desktop=&#8221;1%&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;advanced&#8221; gradient_type=&#8221;default&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_desktop=&#8221;40px&#8221; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;30px&#8221;]\n<h1 style=\"text-align: left;\">Customer Support Services<\/h1>\n[\/nectar_responsive_text][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_desktop=&#8221;20px&#8221; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;15px&#8221;]\n<p style=\"text-align: left;\"><span style=\"font-family: pretendard-medium;\">We provide professional support services throughout<br \/>\nthe entire process,from pre-implementation consulting to deployment,<br \/>\ntraining, and operational support. We are not just a simple solution provider,<br \/>\nbut a partner who accompanies customers on their successful AI journey.<\/span><\/p>\n[\/nectar_responsive_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; left_padding_desktop=&#8221;10%&#8221; constrain_group_2=&#8221;yes&#8221; right_padding_desktop=&#8221;10%&#8221; left_padding_phone=&#8221;1%&#8221; constrain_group_6=&#8221;yes&#8221; right_padding_phone=&#8221;1%&#8221; top_margin=&#8221;10%&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; 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border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;center&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/6&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_min=&#8221;25&#8243; font_size_max=&#8221;40&#8243; font_size_desktop=&#8221;2vw&#8221; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]\n<p style=\"text-align: center;\"><span style=\"font-family: pretendard-semibold;\">Support Services Overview<\/span><\/p>\n[\/nectar_responsive_text][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_min=&#8221;18&#8243; font_size_max=&#8221;25&#8243; text_color=&#8221;#000000&#8243; font_size_desktop=&#8221;1vw&#8221; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]\n<p style=\"text-align: left;\"><span class=\"_fadeIn_m1hgl_8\">We provide professional support services throughout the entire process, from pre-implementation consulting to deployment, training, and operational support. We are not just a simple solution provider, but a partner who accompanies customers on their successful AI journey.<br \/>\n<\/span><\/p>\n[\/nectar_responsive_text][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/6&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; column_margin=&#8221;100px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; left_padding_desktop=&#8221;5%&#8221; constrain_group_2=&#8221;yes&#8221; right_padding_desktop=&#8221;5%&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;center&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/4&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][nectar_icon icon_family=&#8221;iconsmind&#8221; icon_style=&#8221;default&#8221; icon_color_type=&#8221;color_scheme&#8221; icon_color=&#8221;Extra-Color-3&#8243; icon_padding=&#8221;20px&#8221; pointer_events=&#8221;all&#8221; icon_iconsmind=&#8221;iconsmind-Talk-Man&#8221; icon_size=&#8221;70&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;ltr&#8221;]\n<p style=\"text-align: center;\"><span style=\"font-size: 18pt; font-family: pretendard-semibold;\">Consulting <\/span><\/p>\n[divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;]\n<p style=\"text-align: left;\">We thoroughly analyze AI adoption readiness and data environment maturity to propose optimal solutions.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;center&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/4&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][nectar_icon icon_family=&#8221;iconsmind&#8221; icon_style=&#8221;default&#8221; icon_color_type=&#8221;color_scheme&#8221; icon_color=&#8221;Extra-Color-3&#8243; icon_padding=&#8221;20px&#8221; pointer_events=&#8221;all&#8221; icon_iconsmind=&#8221;iconsmind-Network-Window&#8221; 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column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][image_with_animation image_url=&#8221;824&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;zoom-crop&#8221; alignment=&#8221;&#8221; border_radius=&#8221;10px&#8221; box_shadow=&#8221;medium_depth&#8221; image_loading=&#8221;default&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_color=&#8221;#000000&#8243; font_size_desktop=&#8221;24px&#8221; text_direction=&#8221;default&#8221; font_line_height=&#8221;1.4&#8243;]\n<p style=\"text-align: left;\"><span style=\"font-family: pretendard-semibold;\"><span class=\"_fadeIn_m1hgl_8\">Consulting Services<\/span><\/span><\/p>\n[\/nectar_responsive_text][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_max=&#8221;18px&#8221; text_color=&#8221;#000000&#8243; font_size_desktop=&#8221;1vw&#8221; text_direction=&#8221;default&#8221; font_line_height=&#8221;1.4&#8243; font_size_phone=&#8221;14px&#8221;]SAMWOO.ai&#8217;s consulting services comprehensively analyze customers&#8217; business objectives, current data environment, and AI adoption readiness to present optimal solutions and implementation roadmaps.[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;10px&#8221;]<div class=\"nectar-fancy-ul font_size_min_12px font_size_max_16px font_size_desktop_1-2vw font_line_height_1-4\" data-list-icon=\"icon-salient-thin-line\" data-animation=\"true\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"15px\" data-alignment=\"left\"> \n<ul>\n<li><strong>AI Readiness Assessment:<\/strong> Evaluates the organization&#8217;s AI adoption readiness in terms of data, technology, workforce, and processes.<\/li>\n<li><strong>Data Environment Analysis:<\/strong> Analyzes current data infrastructure, data quality, and data governance status.<\/li>\n<li><strong>Solution Architecture Design:<\/strong> Designs optimal solution architecture considering business requirements and technical constraints.<\/li>\n<li><strong>ROI Analysis:<\/strong> Analyzes expected return on investment from solution implementation to support decision-making.<\/li>\n<li><strong>Phased Implementation Roadmap:<\/strong> Presents a phased solution implementation roadmap that minimizes risks and increases the likelihood of success.<\/li>\n<\/ul>\n <\/div>[\/vc_column_inner][\/vc_row_inner][divider line_type=&#8221;No Line&#8221; 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column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_color=&#8221;#000000&#8243; font_size_desktop=&#8221;24px&#8221; text_direction=&#8221;default&#8221; font_line_height=&#8221;1.4&#8243;]\n<p style=\"text-align: left;\"><span style=\"font-family: pretendard-semibold;\"><span class=\"_fadeIn_m1hgl_8\">Implementation and Integration Services<br \/>\n<\/span><\/span><\/p>\n[\/nectar_responsive_text][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_max=&#8221;18px&#8221; text_color=&#8221;#000000&#8243; font_size_desktop=&#8221;1vw&#8221; text_direction=&#8221;default&#8221; font_line_height=&#8221;1.4&#8243; font_size_phone=&#8221;14px&#8221;]SAMWOO.ai&#8217;s professional engineers support solution implementation and integration with existing systems to ensure smooth adoption.[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;10px&#8221;]<div class=\"nectar-fancy-ul font_size_min_12px font_size_max_16px font_size_desktop_1-2vw font_line_height_1-4\" data-list-icon=\"icon-salient-thin-line\" data-animation=\"true\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"15px\" data-alignment=\"left\"> \n<ul>\n<li><strong>Solution Installation and Configuration:<\/strong> Support installation and optimized configuration of Hammerspace, Dataiku, and Hitachi Vantara solutions.<\/li>\n<li><strong>System Integration:<\/strong> Support integration with existing IT infrastructure, data sources, and business applications.<\/li>\n<li><strong>Data Migration:<\/strong> Support safe and efficient migration of existing data.<\/li>\n<li><strong>Performance Optimization:<\/strong> Optimize solution performance to provide the best user experience.<\/li>\n<li><strong>Security Configuration:<\/strong> Support optimal security settings for data security and access control.<\/li>\n<\/ul>\n <\/div>[\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; 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image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;zoom-crop&#8221; alignment=&#8221;&#8221; border_radius=&#8221;10px&#8221; box_shadow=&#8221;medium_depth&#8221; image_loading=&#8221;default&#8221;][\/vc_column_inner][\/vc_row_inner][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40px&#8221;][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_margin=&#8221;60px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; 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column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_color=&#8221;#000000&#8243; font_size_desktop=&#8221;24px&#8221; text_direction=&#8221;default&#8221; font_line_height=&#8221;1.4&#8243;]\n<p style=\"text-align: left;\"><span style=\"font-family: pretendard-semibold;\"><span class=\"_fadeIn_m1hgl_8\"> Technical Support Services<br \/>\n<\/span><\/span><\/p>\n[\/nectar_responsive_text][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_max=&#8221;18px&#8221; text_color=&#8221;#000000&#8243; font_size_desktop=&#8221;1vw&#8221; text_direction=&#8221;default&#8221; font_line_height=&#8221;1.4&#8243; font_size_phone=&#8221;14px&#8221;]SAMWOO.ai ensures customers&#8217; successful operations through continuous technical support even after solution implementation.[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;10px&#8221;]<div class=\"nectar-fancy-ul font_size_min_12px font_size_max_16px font_size_desktop_1-2vw font_line_height_1-4\" data-list-icon=\"icon-salient-thin-line\" data-animation=\"true\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"15px\" data-alignment=\"left\"> \n<ul>\n<li><strong>24\/7 Technical Support:<\/strong> Provide rapid response to issues through 24\/7 technical support year-round.<\/li>\n<li><strong>Regular Maintenance:<\/strong> Provide regular maintenance for stable system operations.<\/li>\n<li><strong>Performance Monitoring:<\/strong> Continuously monitor system performance and propose optimization measures.<\/li>\n<li><strong>Upgrade Support:<\/strong> Support upgrades to new versions.<\/li>\n<\/ul>\n <\/div>[\/vc_column_inner][\/vc_row_inner][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40px&#8221;][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; column_margin=&#8221;60px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;column_reverse&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221; css=&#8221;.vc_custom_1749520902378{padding-top: 20px !important;padding-bottom: 20px !important;}&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_color=&#8221;#000000&#8243; font_size_desktop=&#8221;24px&#8221; text_direction=&#8221;default&#8221; font_line_height=&#8221;1.4&#8243;]<strong>Training and Education Services<\/strong>[\/nectar_responsive_text][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_max=&#8221;18px&#8221; text_color=&#8221;#000000&#8243; font_size_desktop=&#8221;1vw&#8221; text_direction=&#8221;default&#8221; font_line_height=&#8221;1.4&#8243; font_size_phone=&#8221;14px&#8221;]SAMWOO.ai provides various training and education programs to enable customer employees to effectively utilize new solutions.[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;10px&#8221;]<div class=\"nectar-fancy-ul font_size_min_12px font_size_max_16px font_size_desktop_1-2vw font_line_height_1-4\" data-list-icon=\"icon-salient-thin-line\" data-animation=\"true\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"15px\" data-alignment=\"left\"> \n<ul>\n<li><strong>Administrator Training:<\/strong> Provide solution management and operations training for system administrators.<\/li>\n<li><strong>User Training:<\/strong> Provide solution utilization training for general users.<\/li>\n<li><strong>Developer Training:<\/strong> Provide API utilization and extension development training for developers.<\/li>\n<li><strong>Customized Workshops:<\/strong> Conduct workshops tailored to customers&#8217; specific use cases.<\/li>\n<li><strong>Online Training Materials:<\/strong> Provide online training materials that can be referenced anytime.<\/li>\n<\/ul>\n <\/div>[\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][image_with_animation image_url=&#8221;827&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;zoom-crop&#8221; alignment=&#8221;&#8221; border_radius=&#8221;10px&#8221; box_shadow=&#8221;medium_depth&#8221; image_loading=&#8221;default&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#f7faf9&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;5%&#8221; constrain_group_1=&#8221;yes&#8221; bottom_padding=&#8221;5%&#8221; left_padding_desktop=&#8221;10%&#8221; constrain_group_2=&#8221;yes&#8221; right_padding_desktop=&#8221;10%&#8221; top_padding_phone=&#8221;20%&#8221; left_padding_phone=&#8221;1%&#8221; constrain_group_6=&#8221;yes&#8221; right_padding_phone=&#8221;1%&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;1&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_min=&#8221;25&#8243; font_size_max=&#8221;40&#8243; font_size_desktop=&#8221;2vw&#8221; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]\n<p style=\"text-align: center;\"><span style=\"font-family: pretendard-semibold;\">Support Service Plans<\/span><\/p>\n[\/nectar_responsive_text][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_min=&#8221;18px&#8221; font_size_max=&#8221;25px&#8221; text_color=&#8221;#000000&#8243; font_size_desktop=&#8221;1vw&#8221; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]\n<p style=\"text-align: center;\"><span class=\"_fadeIn_m1hgl_8\">SAMWOO.ai provides multiple support service plans tailored to customers&#8217; diverse requirements and budgets.<\/span><\/p>\n[\/nectar_responsive_text][vc_row_inner equal_height=&#8221;yes&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;medium_depth&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; color_overlay=&#8221;#ffffff&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;advanced&#8221; gradient_type=&#8221;default&#8221;]<div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-5848\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:48px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"http:\/\/samwoo.ai\/en\/wp-content\/uploads\/sites\/2\/2025\/05\/service-02-1.png\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h4 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-5848 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><strong>Basic Support <\/strong><\/h4><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-5848 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span style=\"font-size: 18pt;\">Included with solution purchase<\/span><\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[divider line_type=&#8221;No Line&#8221; custom_height=&#8221;15&#8243;]<div class=\"nectar-fancy-ul font_size_desktop_14px font_line_height_1-4\" data-list-icon=\"icon-salient-check\" data-animation=\"false\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"10px\" data-alignment=\"left\"> \n<ul>\n<li>Email technical support (during business hours)<\/li>\n<li>Online knowledge base access<\/li>\n<li>Software updates<\/li>\n<li>Basic installation guide<\/li>\n<li>Monthly regular checkup<\/li>\n<\/ul>\n <\/div>[\/vc_column_inner][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;medium_depth&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;advanced&#8221; gradient_type=&#8221;default&#8221;]<div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-5374\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:48px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"http:\/\/samwoo.ai\/en\/wp-content\/uploads\/sites\/2\/2025\/05\/service-02-2.png\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h4 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-5374 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><strong>Premium Support <\/strong><\/h4><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-5374 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span style=\"font-size: 18pt;\">Contact for details<\/span><\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[divider line_type=&#8221;No Line&#8221; custom_height=&#8221;15&#8243;]<div class=\"nectar-fancy-ul font_size_desktop_14px font_line_height_1-4\" data-list-icon=\"icon-salient-check\" data-animation=\"false\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"10px\" data-alignment=\"left\"> \n<ul>\n<li>24\/7 phone and email technical support<\/li>\n<li>Dedicated technical support manager<\/li>\n<li>Priority support processing<\/li>\n<li>Remote problem resolution<\/li>\n<li>Quarterly performance optimization<\/li>\n<li>Annual system health examination<\/li>\n<li>User training (twice per year)<\/li>\n<\/ul>\n <\/div>[\/vc_column_inner][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;medium_depth&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;advanced&#8221; gradient_type=&#8221;default&#8221;]<div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-3956\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:48px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"http:\/\/samwoo.ai\/en\/wp-content\/uploads\/sites\/2\/2025\/05\/service-01-1.png\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h4 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-3956 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><strong>Enterprise Support <\/strong><\/h4><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-3956 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span style=\"font-size: 18pt;\">Contact for details<\/span><\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[divider line_type=&#8221;No Line&#8221; custom_height=&#8221;15&#8243;]<div class=\"nectar-fancy-ul font_size_desktop_14px font_line_height_1-4\" data-list-icon=\"icon-salient-check\" data-animation=\"false\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"10px\" data-alignment=\"left\"> \n<ul>\n<li>All Premium Support benefits<\/li>\n<li>On-site technical support<\/li>\n<li>Disaster recovery support<\/li>\n<li>Customized development support<\/li>\n<li>Monthly strategic review meetings<\/li>\n<li>Unlimited user training<\/li>\n<li>Dedicated development environment<\/li>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n <\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#f7faf9&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;80px&#8221; bottom_padding=&#8221;40px&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_min=&#8221;25&#8243; font_size_max=&#8221;40&#8243; font_size_desktop=&#8221;2vw&#8221; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]\n<p style=\"text-align: center;\"><span style=\"font-family: pretendard-semibold;\">Frequently Asked Questions (FAQ)<\/span><\/p>\n[\/nectar_responsive_text][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;60px&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#f7faf9&#8243; scene_position=&#8221;center&#8221; bottom_padding=&#8221;100&#8243; left_padding_desktop=&#8221;10%&#8221; constrain_group_2=&#8221;yes&#8221; right_padding_desktop=&#8221;10%&#8221; left_padding_phone=&#8221;1%&#8221; constrain_group_6=&#8221;yes&#8221; right_padding_phone=&#8221;1%&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; background_image=&#8221;880&#8243; background_image_position=&#8221;center center&#8221; background_image_stacking=&#8221;default&#8221; enable_bg_scale=&#8221;true&#8221; background_image_loading=&#8221;default&#8221; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30vh&#8221;][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; translate_y_phone=&#8221;-30px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][toggles style=&#8221;minimal&#8221; accordion=&#8221;true&#8221; accordion_starting_functionality=&#8221;default&#8221;][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h5&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What process does the pre-implementation consulting follow?&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_max=&#8221;18px&#8221; text_direction=&#8221;default&#8221; font_size_desktop=&#8221;1vw&#8221; font_line_height=&#8221;1.4&#8243; font_size_phone=&#8221;14px&#8221;]SAMWOO.ai&#8217;s consulting follows a process including initial requirements analysis, current environment assessment, solution architecture design, ROI analysis, and implementation roadmap presentation. We propose optimal solutions by comprehensively considering customers&#8217; business objectives and technical environments.[\/nectar_responsive_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h5&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What channels can be used to receive technical support?&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_max=&#8221;18px&#8221; text_direction=&#8221;default&#8221; font_size_desktop=&#8221;1vw&#8221; font_line_height=&#8221;1.4&#8243; font_size_phone=&#8221;14px&#8221;]SAMWOO.ai provides technical support through various channels including email, phone, web portal, and remote support. Available channels and response times may vary depending on the support plan.[\/nectar_responsive_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h5&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What forms are training and education provided in?&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_max=&#8221;18px&#8221; text_direction=&#8221;default&#8221; font_size_desktop=&#8221;1vw&#8221; font_line_height=&#8221;1.4&#8243; font_size_phone=&#8221;14px&#8221;]SAMWOO.ai provides training and education in various forms including on-site training, online webinars, workshops, on-demand video training, and documented guides. You can choose the training method that suits your requirements and learning style.[\/nectar_responsive_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h5&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How is solution upgrade supported?&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_max=&#8221;18px&#8221; text_direction=&#8221;default&#8221; font_size_desktop=&#8221;1vw&#8221; font_line_height=&#8221;1.4&#8243; font_size_phone=&#8221;14px&#8221;]SAMWOO.ai supports the entire process including upgrade planning, pre-testing, upgrade execution, and post-verification when upgrading solutions. We minimize system downtime caused by upgrades and ensure stable transitions.[\/nectar_responsive_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h5&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Can support service plans be changed anytime?&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; font_size_max=&#8221;18px&#8221; text_direction=&#8221;default&#8221; font_size_desktop=&#8221;1vw&#8221; font_line_height=&#8221;1.4&#8243; font_size_phone=&#8221;14px&#8221;]Yes, support service plans can be upgraded or changed anytime according to changes in customer requirements. 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